Corporate Services

HOD: Zamokuhle Mkhize
Phone: 034 331 3041

This department is an engine of the Municipality, as it is responsible for support services to other municipal departments. Corporate Services also provides effective administration to Council and supports the legislative and executive functions of the Council.

Units and Roles

1. Human Resources

The Human Resources Unit is responsible for overall human capital management, including the following:

  • Recruitment and Selection;
  • Ensuring compliance with Labour legislation;
  • Personnel record keeping;
  • Employment Equity matters;
  • Occupational Health and Safety;
  • Skills Development;
  • Payroll matters;
  • Job Evaluation matters and
  • Labour Relations.


2. Records Management

Records Management, through the proper control of the content, storage and volume of records, reduces vulnerability to legal challenge or financial loss and promotes best value in terms of human and space resources through greater coordination of information and storage systems. Appropriate records management is vital as it enables the Municipality to:

  • find the right information easily and comprehensively;
  • ensure the conduct of business in an orderly, efficient and accountable manner;
  • ensure consistency in services delivery;
  • support and document policy formulation and administrative decision-making;
  • provide continuity in the event of a disaster and
  • protect its interests and the rights of employees, community and present and future stakeholders.


3. Administrative and Council Support

This Unit supports all the Council structures with secretariat services. It therefore:

  • Generates Council minutes and agenda and ensures maintenance of the Council Resolution Register;
  • Deals with matters of Council Committees, for example, coordination of meetings and Council administrative matters and
  • Keeps records for all Council related matters.

The Unit is also responsible for the maintenance & cleaning of and messenger services within the Municipal Offices.


4. Information and Communication Technology

ICT unit’s performance makes or breaks the operations of the Municipality both in service delivery and administration. In this regard, the duty of the department is the provision of responsive, effective and efficient ICT services at all times.

The Unit is responsible for the following:

  • ICT Governance;
  • Servers, file services and storage;
  • Networking (LAN and WAN);
  • Website design and maintenance;
  • Anti-virus and security;
  • Desktop hardware and software (acquisition, maintenance and support);
  • Network and Desktop printing;
  • Internet and email services;
  • Administrative systems support (such as financial and payroll systems) and
  • End user support and training.


5. Legal Services Unit

The Unit is responsible for the following:

  • Legal Advice and Guidance;
  • Legal Risks management;
  • Preliminary investigations;
  • Ensuring Legal Compliance and monitoring;
  • Contracts Management;
  • Compilation of Statistics and Records of all Labour Matters;
  • Drafting and review of By–Laws;
  • Development and Review of Policies;
  • Security Services and
  • Attending to all legal matters.

All the mentioned Units collectively contribute to the efficient and effective functioning of the Municipality towards the achievement of its set objectives.