Records Management, through the proper control of the content, storage and volume of records, reduces vulnerability to legal challenge or financial loss and promotes best value in terms of human and space resources through greater coordination of information and storage systems. Appropriate records management is vital as it enables the Municipality to:

• Find the right information easily and comprehensively
• Ensure the conduct of business in an orderly, efficient and accountable manner
• Ensure consistency in services delivery
• Support and document policy formulation and administrative decision-making
• Provide continuity in the event of a disaster and
• Protect its interests and the rights of employees, community and present and future stakeholders